I hereby agree to keep the above service for the time period indicated. I understand that if I fail to fulfill the entirety of this contract, a penalty of up to $200 will be charged to my account, and any equipment provided by Central Telcom Services, LLC dba CentraCom Interactive and Cut.Net (“CentraCom”) must be returned or penalties will be assessed. I acknowledge that maintenance and repair of the cable inside my home is my responsibility. Repair fees may be assessed for damage caused by subscriber or any other parties. I agree that I shall not make nor cause to be made any unauthorized extension or modification to the cable or Internet systems and will be responsible for any loss sustained in so doing. If I am not the owner of the real property to be served, I agree to indemnify and hold CentraCom harmless from any and all claims of such owners arising out of the performance of the terms of this agreement. I acknowledge having received a copy of the Subscriber Privacy Notice and Connection Contract and Use Agreement.

I understand CentraCom may terminate my account, Service, or access to the internet if I engage in conduct that is threatening, abusive or harassing to CentraCom, its employees or any of its vendor's employees or representatives, including frequent use of profane, vulgar, or abusive language.

I make application for the services and equipment and agree to pay current prevailing rates for all such services and equipment. In making this application, I agree to the rules, regulations, tariffs or rates for services furnished. Late charges, as regularly published by CentraCom, shall be added to all late payments received after the 20th of each month. Disconnection for late payment will be subject to a service restoration fee in addition to payment for all past due amounts. This application becomes a contract when accepted in writing by CentraCom. These services are not available in all areas. The undersigned agrees to pay all attorney’s fees, court costs, filing fees, including charges or commissions up to fifty-percent, that may be assessed to CentraCom by any collection agency retained to pursue this matter in the event of a breach of this agreement. Payment of first month of service constitutes acceptance of this agreement.

*Promotional offer limited to CentraCom Expanded Basic or CentraCom Digital Advantage Cable service. To qualify for offer, service must be for a new customer. A new customer is defined as a household that has not been a CentraCom Cable TV subscriber for no less than 12 months. AFTER THE PROMOTIONAL PERIOD, CENTRACOM'S REGULAR CHARGES APPLY FOR THE REMAINDER OF CONTRACT PERIOD. SERVICE MAY BE CANCELLED AFTER CONTRACT PERIOD BY CALLING 1-800-427-8449. Limited to service to a single outlet. Equipment, installation, taxes and franchise fees extra. May not be combined with other offers. Certain services are available separately or as a part of other levels of service. Basic Service subscription required to receive other levels of service. Not all programming available in all areas. Call for restrictions and complete details. Price does not include local and state taxes and fees.

STATEMENT OF TELEPHONE CUSTOMER RIGHTS AND RESPONSIBILITIES

The Utah Public Service Commission has established rules about telephone consumer/company relationships. These rules cover payment of bills, late charges, security deposits, complaints, service disconnections and other matters. These rules assure customers of certain rights and outline customer responsibilities.

RIGHTS

• Provide service if you are a qualified applicant
• Follow specific procedures for service disconnection, which includes providing you with notice postmarked at least 10 days before your service is disconnected
• Advise you of Lifeline, Link up America and any other sources of possible financial assistance in paying your bill.
• Allow you to designate a third party to be notified in the event your telephone service is to be disconnected.
• Continue service for a reasonable time if you provide a physician’s statement that a medical emergency exists in your home.
• Give you written information about Commission rules and your rights and responsibilities as a customer under those rules.

RESPONSIBILITIES

• Use telephone services safely and pay for them promptly.
• Contact CentraCom Interactive when you have a problem with payment, service safety, billing or customer service.
• Notify CentraCom Interactive about billing or other errors.
• Contact CentraCom Interactive when you anticipate a payment problem to attempt to develop a payment plan.
• Notify CentraCom Interactive when you are moving to another residence.
• Notify CentraCom Interactive about stopping service in your name or about stopping service altogether.
• Permit access to your property for essential CentraCom Interactive personnel and equipment.

To contact CentraCom Interactive, call: 611 locally, or 427-3331, or 1-800-427-8449

If you have a problem call CentraCom Interactive first. If you cannot resolve the problem you may obtain an informal review of the dispute by calling the Utah Division of Public Utilities Complaint Office at: 801-530-6652 or 1-800-874-0904

IF YOU USE 900 PAY-PER-CALL SERVICES, YOU HAVE RIGHTS WE WOULD LIKE YOU TO KNOW ABOUT

• You have 60 days after receiving a bill to dispute 900 pay-per-call errors.
• To initiate a dispute, please call CentraCom Interactive at: (435)427-3331 or 1-800-427-8449
• While your charges are being investigated, you have the right to withhold payment for the disputed 900 charges. Action will be taken within 60 days from the receipt of the dispute. If these charges are found to be legitimate, the telephone company will transmit to you an explanation of the investigation’s findings. Payment for these charges will be due with the next billing cycle, but if that falls less than 10 days from the sending of the explanation, you will have at least 10 days to pay. If payment is not made, a long distance carrier can initiate a collection procedure against your account.
• Your local and/or long distance service cannot be disconnected for failure to pay 900 charges. If you do not pay legitimate 900 charges, the telephone company has a right to block your account.
• You should not be billed for pay-per-call services that do not comply with federal laws and regulations.
• If the telephone company, as your billing entity, fails to follow the billing and collection procedures described by 308.7 of the Federal Trade Commission rule implementing Federal Telephone Disclosure and Dispute Resolution Act, it is obligated to forfeit any disputed amount, up to $50.00 per transaction.

STATEMENT OF NONDISCRIMINATION

CentraCom Interactive, Inc. is the recipient of Federal financial assistance from the Rural Electrification Administration, an agency of the U.S. Department of Agriculture and is subject to the provisions of Title VI of the Civil Rights Act of 1964, as amended, Section 504 or the Rehabilitation Act of 1973, as amended, the Age Discrimination of Agriculture which provide that no person in the United States, on the basis of race, color, national origin, age or handicap, shall be excluded from participation in, admission or access to, denied the benefits of, or otherwise be subjected to discrimination under any of this organization’s programs or activities.

The person responsible for coordinating this organization’s nondiscrimination compliance efforts is Casey Cox. Any individual, or specific class of individuals, who feels that this organization has subjected them to discrimination may obtain further information about the statutes and regulations listed above from and/or file a written complaint with this organization or the Secretary, U.S. Department of Agriculture, Washington, D.C. 20250. Complaints must be filed within 180 days after the alleged discrimination. Confidentiality will be maintained to the extent possible.

Section 631 of the Cable Communications Policy Act of 1984 ("Cable Act") requires us to inform you of the following matters.

COLLECTION

The Cable Act requires us to inform you of the nature of personally identifiable subscriber information that we collect and of the nature of the use we make of such information. Generally, the Cable Act permits us to collect and use only the information needed for the business of providing cable and other services to subscribers. In order that we may continue to provide reliable, high quality service and maintain adequate records, we keep regular business records that contain your name, address, telephone number, social security number, and other personally identifiable information. Such records include billing, payment, deposit, complaint and service records, records of information you have furnished to us, such as the location and number of television sets connected to cable and the service options you have chosen. We maintain records of research concerning subscriber satisfaction and viewing habits, which are obtained from subscriber interviews and questionnaires. At such time as interactive or other transactional television services become available in your area, the cable system will automatically collect information on your use of such services, including information on the choices that you make along the range of services offered, including the programs you view or order, the time you actually use the services, products you order, and the use of other features, such as which menus and menu screens are used most often, the time spent using them and the use of the remote control feature.

We use this information to sell, maintain, disconnect, reconnect and market services; to make sure that you are being billed properly for the services you receive; to maintain financial, accounting, tax, service and property records including records required by the terms of our franchise; for the purposes described below; and as otherwise necessary to provide the service.

DISCLOSURE

The Cable Act allows us to collect personally identifiable information and to disclose it to a third party only if (a) you consent in advance in writing or electronically; (b) disclosure is necessary to render cable service and other services we provide to you and related business activities; (c) disclosure is pursuant to a court order and you are notified of such order; or (d) for mailing list as described below. The Cable Act requires us to inform you of the nature, frequency and purpose of any disclosure which may be made of such information, including an identification of the type of persons to whom the disclosure may be made. We may make your records available to employees, agents and contractors to install, market, provide and audit cable service on each occasion access is needed for the specific job at hand. Access for these purposes is routine, and does not occur with any specific frequency. We may also occasionally release our subscriber list to a consumer research organization to conduct market research for programs shown by the cable system. This typically occurs no more than once each year. Further, we make our subscriber lists available to mailing services and programmers and outside auditors to check our records whenever such checks are required, which occurs irregularly; to attorneys and accountants on a continuous basis as necessary to render service to the company; to potential purchasers in connection with a system sale which occurs only at the time such sale is contemplated; to franchising authorities to demonstrate compliance at irregular times when compliance concerns are raised; and to collection services if required to collect past due bills at such time as bills are submitted for collection. Subscriber information also is disclosed to our bill payment lock box service each month as necessary for processing subscriber payments. We reserve the right to include information about you in collective or aggregate formats, such as ratings surveys and other statistical reports, which do not personally identify you, your particular viewing habits or the nature of any transaction you have made over the cable system.

SECURITY

We take reasonable security precautions to protect your personally identifiable information that we collect on the service from unauthorized access, use, and disclosure. For example, we store billing records on computers in a controlled and secure environment. However, we cannot guarantee that our security precautions will prevent every unauthorized attempt to access, use, or disclose your personally identifiable information.

MAILING LISTS

The Cable Act also allows us to disclose your name and address for mailing list and other purposes unless you object. We do not presently sell our subscriber list or otherwise disclose it to commercial users, and do not anticipate making any such disclosure in the future. Should we make any such disclosure in the future, we will not disclose the extent of your viewing or use of a particular service or the nature of any transaction you may make over the cable system, but we may disclose that you are among those who subscribe to a particular service. If you do not wish to have your name and address included on a subscriber list disclosed to a commercial or charitable user, please contact us at the address shown on front of this form or call us at 1-800-427-8449.

RETENTION

We will maintain most, if not all, of the personally identifiable information we have collected during the time you are a subscriber. We generally will destroy the information after a reasonable period of time has elapsed following the termination of your account with us, if the purpose for which such information was collected has been accomplished and we no longer need to retain the information for compliance with law, tax or other legitimate business activities.

DISCLOSURE BY COURT ORDER

The Cable Act also provides that the government may obtain disclosure of personally identifiable information by court order, if it offers evidence that such records are material to a criminal case, and if you are given the opportunity to appear and contest the evidence.

SUBSCRIBER RIGHTS

As described above, the Cable Act establishes your rights as a subscriber and the limits upon the cable operator with respect to the collection and disclosure of subscriber information. You have the right to inspect and copy our records, at your expense, that contain information about you and to correct any error in our information. If you wish to inspect the records at our system office pertaining to you, please contact us 1-800-427-8449 during regular business hours to set up an appointment. You may bring a private civil action in U.S. District Court and you may seek to recover damages, costs, and attorney fees if the limits under the Cable Act have been violated.

A/B SELECTOR SWITCH AVAILABILITY NOTICE

Presently the FCC (Federal Communications Commission) rules do not necessarily require a cable TV system to carry all local broadcast stations. As a result, at this time or at a later date, you may not be able to receive all local broadcast stations over your cable system. To ensure that you will retain the capability of receiving all of the broadcast stations that are available off-the-air which might not be carried on the cable system either now or in the future, it may be necessary to use an input A/B selector switching device in conjunction with an antenna. This device, which connects to both your cable service and your antenna will enable you to select between cable service and local broadcast stations, television signals. Such switches are available for a fee from local electronics suppliers. A wide range of switching devices are available including, but not limited to mechanical, electronic, multiple input and remote switches which can be adapted to fit most needs. All questions related to this notice should be directed to the CentraCom Interactive Customer Service Department at 1-800-427-8449.

Connection Contract and Use Agreement

This agreement is made by and between Central Telcom Services, LLC dba CentraCom Interactive CTS, a Utah limited liability company (“CentraCom”) having its offices at 35 South State, Fairview, Utah, 84629, and Subscribers.

CentraCom is a conduit entity through which the Subscriber may obtain access to the internet, video and television programming, broadband/bandwidth and telephone communications (together “Telecom Services”). The Subscriber desires to utilize the Telecom Services offered by CentraCom to enable the Subscriber to access, receive, and distribute information, programs, data and other services available. As such, in exchange for a monthly fee to be received by CentraCom from the Subscriber each month in advance, and other good and valuable consideration, the parties agree as follows:

1. Pursuant to the terms of this agreement, and in exchange for the monthly amount, the Subscriber shall have the right to utilize the Telecom Services of CentraCom. Consistent therewith each Subscriber is responsible for his or her own account, and for ensuring full compliance by any individual user of the Subscriber’s account with the terms and conditions contained herein.
2. The Subscriber is responsible for obtaining and maintaining all equipment necessary to connect to CentraCom. The Subscriber agrees to use the Telecom Services in a manner consistent with any and all applicable laws and the laws of foreign countries.
3. The Subscriber specifically agrees to indemnify CentraCom and hold harmless CentraCom and its agents, employees, and assigns for any losses, costs, or damages, including reasonable attorney fees incurred by CentraCom relating to, or arising out of any breach of this Agreement, of breach of duty to another, caused by use of the Telecom Services by the Subscriber, or connection thereto, including but not limited to such things as, computer fraud, computer vandalism, including viruses, and objectionable or questionable content of mail, newsgroup postings, or use of the internet in general.
4. CentraCom reserves the right to change fees, surcharges, Subscriber fees, or institute new fees at any time upon thirty days prior written notice.
5. CentraCom may terminate the subscriber account, Service, or access to the internet if subscriber engages in conduct that is threatening, abusive or harassing to CentraCom, its employees or any of its vendor's employees or representatives, including frequent use of profane, vulgar, or abusive language.
6. In the event of nonpayment, any breach of this agreement, or any other reason within the sole discretion of CentraCom, CentraCom shall have the right to immediately, without need of notice, terminate the Subscriber’s right of access to the Internet.
7. Notwithstanding the foregoing, access to and use of the Telecom Services may be terminated by either party, at any time, by sending written notice to the other party. In the event of termination by the Subscriber, the Subscriber shall remain liable for any charges incurred until the effective date of termination, as well as any penalties or fees associated with early termination. The effective date of termination shall be the date upon which CentraCom receives the above described written notice, or on a future date so specified by the Subscriber.
8. The Subscriber is responsible for implementing sufficient procedures and checkpoints to satisfy their particular requirements for accuracy of data input and output, and for maintaining a means external to CentraCom for reconstruction of any lost data. The Subscriber agrees to assess their own need for protective measures, and implement where necessary, whether under professional advice, including voltage spike protection, computer equipment insurance, virus detection and elimination software, security and system administration policies and obtain such protection as they see fit and not to make any claims against CentraCom, its users or faculty, for the loss or damage to their equipment.
9. The Subscriber understands, and agrees, that opinions, advice, services and all other information expressed by, information providers, service providers or other third parties on the internet are those of the provider and not those of CentraCom. CentraCom exercises no control whatsoever of the content of the information passing through its Telecom Services.
10. The Subscriber is responsible for all charges for connection directly to CentraCom’s Telecom Services. CentraCom assumes no responsibility or liability for any phone charges including but not limited to, long distance charges, per minute surcharges, and or equipment or line costs incurred by the Subscriber while accessing CentraCom’s Telcom Services. Any disputes or problems regarding telephone service are strictly between the Subscriber and his or her phone company (if other than CentraCom) and or long distance service provider.
11. Upon termination of the agreement or the services contemplated hereunder, the Subscriber must either return all CentraCom equipment or hardware.
12. CentraCom makes no warranties of any kind, whether expressed or implied, for the Telecom Services being provided. CentraCom also disclaims any warranty of merchantability of fitness for a particular purpose. CentraCom will not be responsible for any damage suffered by the Subscriber. This includes loss of data resulting from delays, non-deliveries, misdeliveries, or service interruptions caused by its own negligence or the Subscriber’s errors or omissions.
13. Any access to other networks through CentraCom must comply with the rules appropriate for such other networks.
14. Use of any information obtained via CentraCom is at the Subscriber’s own risk. CentraCom specifically denies any responsibility for the accuracy or quality of information obtained through its Telecom Services.
15. The Subscriber specifically agrees not to upload, post, or reproduce in any way any materials protected by copyright without the permission of the copyright owner.
16. Only public domain files, and files in which the author has given expressed consent for distribution, may be uploaded, copied, or otherwise reproduced by the Subscriber. CentraCom, at its sole discretion, reserves the right to refuse posting of files, and to remove files. CentraCom, at its sole discretion, further reserves the right to immediately terminate, without notice, any Subscriber who misuses uploading or posting to the internet.
17. This agreement strictly prohibits the sharing of CentraCom’s Telecom Services with others. Each person who uses CentraCom must be a Subscriber in their own right. The Subscriber will not allow any unauthorized person or entity to utilize CentraCom’s Telecom Services. The Subscriber may not distribute user ID’s and or Passwords to the Telecom Services.
18. The Subscriber agrees not to resell or obtain any compensation in any form, directly or indirectly, from any other person or entity for access, products, services or content through CentraCom without the express written permission of CentraCom.
19. This agreement is not assignable or transferable without the express written consent of CentraCom.
20. CentraCom’s Telecom Services may only be used for lawful purposes. Transmission of any material in violation of any US or any State’s regulation is prohibited. This includes but is not limited to: Copyrighted material, material that is legally judged to be threatening or obscene, or material protected by trade secret. The Subscriber specifically agrees to indemnify and hold CentraCom harmless from any claims resulting from a breach of these terms, and/or their use of the service which damages another party.
21. Email and Unsolicited Messages. Users will not use the Services to transmit unsolicited e-mail messages, including, without limitation, unsolicited bulk email, where such emails could reasonably be expected to provoke complaints, or send e-mail messages which are excessive and/or intended to harass or annoy others ("Spam"). Further, Users are prohibited from using the service of another provider to send Spam to promote a site hosted on or connected to the Services. In addition, Users will not use the Services to (a) continue to send e-mail messages to a recipient that has indicated that he/she does not wish to receive them, (b) send e-mail with forged TCP/IP packet header information, (c) send malicious e-mail, including, without limitation, "mail-bombing", (d) send or receive e-mail messages in a manner that violates the use policies of any other Internet service provider, (e) use an e-mail box exclusively as a storage space for data, (f) send bulk email messages in excess of 75 in 5 minutes to valid emails (if bulk emails are sent to invalid accounts, it constitutes a violation), or (g) a recipient of a bulk email reports the email as unsolicited (“Spam”).
22. All fees collected by CentraCom from the Subscriber are to be paid in advance. The Subscriber agrees to pay setup fees and reconnect fees, if any, and to pay the last month’s fees in advance. The Subscriber agrees to maintain a zero balance on their account by paying in advance for said month’s services. Any increment higher than a calendar month is acceptable to CentraCom.
23. This agreement, together with any handwritten terms on the reverse hereof, constitutes the entire agreement between CentraCom and Subscriber. The term and conditions of this agreement shall be interpreted and enforced pursuant to the laws of the State of Utah.